Hyro

Hyro is a conversational AI platform for healthcare organizations that deploys voice and chat agents to handle patient communication. Its agents answer common questions, schedule and manage appointments, support prescription requests and route calls intelligently across phone lines, IVR, SMS, websites, mobile apps and messaging tools, taking repetitive traffic away from call center staff. It is built for hospitals, health systems and medical centers, and it connects to the systems those organizations already run, including electronic health records, CRMs, telephony and patient engagement platforms. The platform is organized into three modules: Call Center Automation, which intercepts inbound calls to offer self service and smart routing; AI Assistants, web based agents that resolve scheduling, FAQ and navigation requests without manual workflow updates; and Conversational Intelligence, an analytics layer that reports engagement, conversion, trending topics and missing terms across every channel. Hyro describes its design as responsible AI, with explainability, controls against hallucination and compliance with healthcare regulation built in. Pricing is not published. Hyro sells through demos and quotes to enterprise healthcare buyers rather than listed plans, and its public material focuses on return on investment figures rather than subscription tiers.