About Markopolo
Markopolo AI is an agent led customer engagement platform for ecommerce, D2C and retail brands. It watches how visitors behave on a store, predicts who is likely to buy or leave, and sends personalized messages over email, SMS, push notifications, WhatsApp and AI voice calls to recover abandoned carts, browses and checkouts. Athena, its large event model, scores intent, price sensitivity and category affinity in real time, and generative AI writes the content of each message.
It is built for small and mid market stores through to enterprise omnichannel retailers, with a Shopify integration and free migration for teams switching platforms. Capabilities include unified customer profiles across channels, a predictive engine for conversion and churn scoring, dynamic content personalization, an agentic workflow builder, a built in composable customer data platform called MarkTag, and performance dashboards with attribution reporting.
Pricing is published. Free costs $0 with no credit card and includes 500 emails per month, 250 contacts, one to one personalization, AI content generation and the workflow builder. Standard is $10.99 per month for 6,000 emails, 500 contacts and 10 minutes of AI voice calls, aimed at small online stores. Pro is $39.99 per month for 25,000 emails, 2,500 contacts and 60 minutes of AI voice calls, aimed at growing brands. A three month billing option saves 25 percent. Enterprise is custom priced and unlocks the full omnichannel set of email, SMS, push, WhatsApp and AI voice, with a demo required.