About Otter.ai
Otter is an AI meeting assistant that records, transcribes and summarizes conversations. It joins Zoom, Google Meet and Microsoft Teams calls, produces a live transcript with speaker identification, and generates a summary that lists decisions and action items. A desktop app for Mac and Windows records without sending a bot into the meeting, and an AI Chat interface answers questions across the full library of meetings and connected apps.
Otter is built for sales teams, recruiters, educators, media professionals and individuals who want a searchable record of every meeting. Channels group meetings by team, project or topic, action items are captured and assigned automatically, and a CRM integration pushes call insights into Salesforce and HubSpot. Otter also runs an MCP server so ChatGPT, Claude and other assistants can query meeting data directly. Further integrations cover Slack, Notion, Google Docs, Dropbox, Jira and Asana. The Enterprise tier adds Otter Sales Notetaker, custom CRM and dialer integrations, SSO, SCIM, domain capture, API and webhook access, and HIPAA compliance as an add on.
Pricing is published in US dollars. Basic is free with 300 transcription minutes per month, three lifetime file imports and one concurrent meeting. Pro costs $8.33 per user per month billed annually or $16.99 billed monthly, with 1,200 in app recording minutes, ten file imports per month, a 90 minute meeting limit and two concurrent meetings. Business costs $19.99 per user per month billed annually or $30 billed monthly, with unlimited meetings and file imports, a four hour meeting limit, three concurrent meetings, activity logs and usage analytics. Enterprise pricing is custom and requires a demo.