Traq.ai

TRAQ is conversation intelligence software for sales and customer success teams. It records and transcribes calls and meetings, scores each conversation for sentiment, quality, relationship risk and coaching guidance, and turns what was actually said into structured data that feeds the CRM, the forecast and coaching, instead of relying on what reps type into pipeline stages. It serves sales leaders, reps, revenue operations and account managers, with dedicated solutions for B2B insurance, call centers and recruiting. The platform syncs with Google Calendar and Microsoft Outlook, pushes notes and action items into the CRM, drafts a personalized follow up email after every call, and includes a mobile app for in person meetings. Managers can flag deals at risk while they are still alive, track talk ratios, questioning and objection trends, and build a coaching library from top performers' calls. Reps can review their own scores, practice with AI role play, and ask Ava, the built in assistant, questions about their calls and data. Pricing is published per user. Individual is $39 per user per month for one user with 25 hours of transcription and AI analysis per month and the core feature set. Professional is $69 per user per month for 1 to 500 users with unlimited transcription and analysis and the coaching library. Enterprise is $99 per user per month and adds guided configuration, a shared Slack channel, cross call trend analysis, expansion and risk flags, separate workspaces with custom scoring rubrics, SSO, audit logging, data retention controls and an open API. All plans include a free trial with no credit card required. Usage on the Individual plan is measured by recorded conversation time, so heavy callers will reach the monthly cap.