About Answerly
Answerly is an AI customer support platform whose central design goal is accuracy: agents answer strictly from the company's own knowledge base, so responses stay consistent with what the business has actually published rather than drifting into generic or invented answers. A business trains an agent on its website, PDFs and Google Sheets, embeds it on its sites, and lets it resolve questions, qualify leads and handle technical issues.
It suits founders, small businesses and agencies managing support for several brands. Training uses hybrid vector search across the connected sources. An Agent Health Dashboard scores performance in real time and surfaces gaps in the knowledge base. Native forms inside the chat collect customer data, and more than twenty integrations sync that data to CRMs and other tools. Higher plans add custom domains, lead capture, unlimited workspace seats and whitelabeling. Every paid plan allows bring your own key and a choice of all supported AI models.
Pricing is published in full. Free is $0 with one agent, one website, one training dataset, one seat, basic models and Answerly branding. Starter is $9 per month with unlimited messages, three agents, three websites and five datasets. Pro is $19 per month with fifteen agents, fifteen websites, thirty datasets, a custom domain, lead capture and unlimited seats. Ultra is $29 per month with unlimited agents, websites and datasets plus whitelabel. All paid plans remove Answerly branding.
The whitelabel tier is designed for agencies that resell support agents under their own brand, which explains a pricing structure built around agents and websites rather than seats.