About Automatic Chat
Automatic Chat is a customer support chatbot that trains on a business's own content and answers visitor questions on its website. It ingests web pages, PDFs, Google Docs, Notion pages and other sources, then responds to common enquiries within seconds so the support team is not answering the same questions repeatedly.
It suits small and mid sized businesses that want a branded assistant online quickly. The bot is built on OpenAI's GPT models, answers in multiple languages, and can be styled with the company's colors, fonts and logo. A dashboard holds full chat history and analytics, and debugging tools show why a particular answer was produced so inaccurate responses can be corrected at the source. The company states that a bot can be set up in under a minute and cites deployments on media and software company sites.
Pricing is published in five tiers billed monthly, with annual billing discounted in the first year only. Free costs $0 for one chatbot, 25 messages a month and 150 sources. Basic costs $14 a month for one chatbot, 160 messages and 500 sources. Standard costs $49 a month for two chatbots, 570 messages and 1,500 sources. Premium costs $149 a month for five chatbots, 1,700 messages, 5,000 sources and branding removal. Enterprise costs $499 a month for 15 chatbots, 5,800 messages, 15,000 sources, branding removal and priority support.