About Bothatch
BotHatch is a no code platform for building custom chatbots trained on a business's own documents. Users upload files and data, the platform trains a bot on that material, and the bot answers questions in conversation using an OpenAI GPT model. The bot can be chatted with directly on the platform or deployed to a website, a WordPress blog or a Shopify store to answer customer questions at any hour.
It is aimed at small business owners, entrepreneurs and larger organizations that want automated customer responses without hiring developers. Setup uses a drag and drop interface, each bot is trained on the uploaded documents so replies reflect the company's own information and brand voice, and paid plans allow several instance users to manage the same bot. Integration options are included on every plan.
Pricing is published per bot instance. Free Bot Instance costs $0 and allows up to 10 documents, 10 MB of total data, 50 messages per month and one instance user. Team Bot Instance costs $30 per month with unlimited documents, 50 MB of data, 1,000 messages per month and 10 instance users. Business Bot Instance costs $50 per month with unlimited documents, 100 MB of data, 1,000 messages per month and unlimited instance users. Both paid tiers add pay as you go billing for messages beyond the monthly allowance.
The vendor still names an earlier generation OpenAI GPT model as the engine behind its bots, so buyers who care about answer quality should confirm the current model before committing.