Cenote

Cenote provides HIPAA compliant AI sales agents that follow up with prospective and lapsed customers by phone call, SMS, WhatsApp and email. Its focus is converting leads that brands have already paid to acquire: abandoned carts and checkouts, win back backlogs of churned subscribers, and onboarding that keeps patients on long running subscriptions. Agents can call and text shoppers while they are still on the site, answer product and pricing questions, send checkout links and receive inbound calls. The product is built mainly for telehealth and direct to consumer brands, with dedicated offerings for clinics, ecommerce and retail, and meal delivery. Cenote integrates with tools such as HubSpot, Customer.io, Calendly, Stripe, Salesforce and Slack so the agent can manage each conversion from first contact to purchase. Brands can clone the voices of their best representatives, set outreach rules and cadences to match their brand and patient needs, and let agents schedule follow ups on the customer's timetable. On security, Cenote states that it is HIPAA compliant and that SOC 2 Type 1 and Type 2 reports are available. Cenote does not publish pricing; its pricing address shows the same page as the home page. Prospective customers book a demo or launch a trial agent, and the site says brands can go live in seven days and opt out at any time. Cenote is backed by Y Combinator.