Chatfuel AI

Chatfuel is a messaging automation platform for WhatsApp, Instagram, Facebook Messenger and websites. Its AI agent qualifies inbound leads in conversation, adapts to a client's tone without a manually built flow, tags each contact as hot, warm or cold and routes it to a CRM. The vendor states that a new account can connect its channels and go live behind ads in one to two hours. The current positioning targets digital marketing agencies alongside small businesses, course creators, clinics, fitness coaches and beauty professionals. Capabilities include comment automation, bulk campaigns, meeting booking, product sales inside the chat, sending WhatsApp conversions to the Meta Pixel and native connections to 136 CRMs including HubSpot and Salesforce. The agent handles text, voice and image messages in more than 15 languages, and agencies get a dashboard for managing several client companies, bulk pricing and automated client reports. Two plans are published, with the same pricing across channels. Business costs $18 per month billed yearly at $216, or $20 billed monthly, and includes $20 of AI credits per month. Agency S costs $90 per month billed yearly at $1,080, includes $100 of AI credits per month, allows up to three client workspaces and adds an agency dashboard, a dedicated account manager and early feature access. Both start with a free trial that needs no credit card, and usage limits apply to each plan.