About Creatio
Creatio is a no code platform for CRM and workflow automation, positioned as a place where employees and AI agents work together. The platform layers three products on a shared foundation: AI Studio manages the lifecycle of enterprise agents; AI Twin lets each employee build a personal agent; and Business Studio builds applications with AI coding agents and no code designers. On top of the platform sit the CRM products for Sales, Marketing and Service.
It is aimed at mid sized and large organizations in banking, insurance, manufacturing, retail, telecom and the public sector that want to automate processes without a large engineering effort. The platform plans include no code designers, web, desktop and mobile apps, unlimited applications and records, environments, roles, audit logs and a monthly AI credit allowance per user, with cloud or on premises hosting, single sign on and LDAP on the higher tiers. AI trust and governance controls are built in.
Pricing is published. Platform plans are Growth at $40 per user per month, Enterprise at $75 per user per month and Unlimited at custom pricing with all CRM products included. Sales, Marketing and Service each add $15 per user per month, and limited, mobile only and portal users are $12 per user per month. The minimum purchase for new customers is $10,000 per year and the standard contract term is three years. AI packages are sold annually: Start at $5,000, Grow at $25,000, Accelerate at $75,000, Scale at $150,000 and Freedom at custom pricing, each with an annual AI credit allocation and, above the entry tier, access to OpenAI, Google and Anthropic models.