About CustomGPT.ai
CustomGPT.ai is a no code platform for building retrieval augmented generation agents on a business's own content. It ingests websites, helpdesks, knowledge bases, documents, videos and podcasts across more than 1,400 file formats and 100 integrations, including Google Drive, HubSpot, WordPress, Shopify, Wix and Notion, and every answer the agent gives links back to the source it came from. The vendor's emphasis is accuracy: the product is built around citations and anti hallucination controls rather than open ended chat.
It is used by customer support, research and internal knowledge teams that need answers grounded in approved material, from universities and public bodies to software companies. Agents deploy on websites and inside WordPress, SharePoint, Notion, Shopify and Wix, respond in 92 languages, and can be white labeled. A RAG API lets developers embed the same retrieval pipeline in their own applications. CustomGPT.ai is SOC 2 Type II and GDPR compliant, encrypts customer data and states that it never uses that data to train a large language model.
Pricing is published in two self serve tiers and an enterprise tier. Standard is $99 per month, or $89 per month billed annually, for 1,000 queries a month, 10 agents, 5,000 documents per agent, 60 million words of storage, three team members and RAG API access. Premium is $499 per month, or $449 per month billed annually, for 5,000 queries, 25 agents, 20,000 documents per agent, 300 million words of storage, five team members, automatic website sync and removal of CustomGPT branding. Enterprise is priced on request with flexible limits, advanced role based access control, custom SSO and a DPA. All plans start with a 7 day free trial that requires a credit card.