Doks

Doks is a chatbot builder that trains a conversational assistant on a company's website, documentation and knowledge base and places it on the site as a floating chat button. The company states that the bot can resolve 40 to 70 percent of support tickets on its own, leaving the support team with the complex cases, while also collecting leads from visitors who are not yet customers. It suits website owners, SaaS companies with product documentation and any organization running a knowledge base. Training sources include URLs, XML sitemaps, uploaded text and documents, and the bot can be retrained as content changes at no extra cost. Deployment options are the floating button, custom triggers and an API. Appearance is customizable with brand colors, design themes and welcome messages, and lead capture uses form templates for contact requests, demo bookings and ticket creation. The bot detects the visitor's language automatically. It runs on OpenAI models, and a white label option is available on the top plan. Pricing is published with monthly and annual rates. Starter is $19 per month, or $15 per month billed yearly, with 2,000 message credits, two projects and one lead form. Premium is $49 per month, or $40 billed yearly, with 5,000 credits, five projects and unlimited lead forms. Ultimate is $99 per month, or $80 billed yearly, with 10,000 credits and ten projects. Enterprise is $399 per month, or $330 billed yearly, with 40,000 credits and 15 projects. There is no free plan; a seven day trial includes 20 message credits, 400,000 characters and one lead form.