My AskAI

My AskAI is an AI customer support agent that installs inside an existing helpdesk rather than replacing it. It reads a company's help center articles, documentation and websites, learns from historic tickets, and answers incoming support conversations automatically, handing anything it cannot resolve to a human agent within the same tool. It is built for ecommerce and SaaS support teams that already run Intercom, Zendesk, HubSpot, Gorgias, Freshdesk or Freshchat and want automation without disrupting operations. Capabilities include syncing content from Google Drive and Notion, connecting live user data such as recent orders, performing AI tasks such as processing refunds, tagging contact reasons, multilingual responses in more than 95 languages, a Chrome extension copilot for human agents, and analytics with exportable insights and conversations. Multi agent setups allow separate agents for different brands, regions or customer types. Pricing is published and priced per ticket. Pro is $199 per month with 1,000 tickets included and roughly $0.12 per additional ticket, five team seats and add ons at $49 per month each for branding removal and for API, Slack and Teams access. Scale is $499 per month with 2,000 tickets included, roughly $0.10 per additional ticket, unlimited seats, multi agent setup, SOC 2 Type II and the add ons bundled. Enterprise starts at $999 per month and adds HIPAA, unlimited agents, a white label option, custom integrations and a dedicated success manager. Annual billing carries a 33 percent discount, and every plan begins with a 30 day free trial without a credit card. The vendor offers a money back guarantee if the agent does not reach 60 percent AI resolution.