VanChat

VanChat is an AI shopping assistant for Shopify stores. It sits on the storefront and answers shopper questions about products, comparisons, sizing, order tracking and returns, learning continuously from the store's text, images and videos. It can also act for the shopper, checking and updating orders and adding items to the cart on request. It is built for Shopify merchants that want the chat widget to sell as well as support. The assistant recommends products based on preferences and shopping habits, asks follow up questions to narrow a need, and builds shopper profiles from behaviour, purchase history and chat logs. Proactive sales features send discount reminders after cart additions or abandoned checkouts and suggest products through pop ups. Plans include human handoff, Shopify Inbox, live chat, AI product search, lead collection, multilingual support and analytics, while higher tiers add Instagram, Facebook, Gorgias and Klaviyo integrations, multi market support and removal of VanChat branding. Pricing is published and billed through the Shopify app. Starter costs $39 per month with 500 AI replies and 1,000 products learned. Pro costs $149 per month with 2,500 replies and 2,500 products. Growth costs $249 per month with 5,000 replies and 5,000 products. Scale costs $499 per month with 12,000 replies and 12,000 products. Every plan includes unlimited visitors, charges $0.09 per extra reply and comes with a 7 day free trial. The pricing page also advertises a money back guarantee tied to a return on investment target within 60 days.