About Chatling
Chatling is a customer support platform that builds AI agents on a company's own content and deploys them across a website, WhatsApp, Instagram, Telegram and Messenger. Every conversation lands in one unified inbox, and when the agent cannot resolve a question it hands the thread to a human with the full context attached. Setup is done without code, and the agent is positioned to resolve requests rather than simply deflect them.
It suits support teams, solo founders and ecommerce operators who field repetitive questions across several channels. The knowledge base is built by syncing a website, documentation and help center, with automatic weekly resyncing so answers stay current. Agents reply in more than 80 languages, run actions that complete tasks during a conversation, and trigger workflows that automate multi step work when a conversation, contact or action event occurs. Paid plans add live chat, full appearance customization, chatbot analytics covering conversations, contacts, peak chat times and top countries, voice input, API access and a choice of 36 underlying models.
Pricing is published in four tiers. Free costs $0 per month with 200 AI credits, one agent, one seat and 500,000 knowledge base characters. Starter is $25 per month, or $21 per month billed $250 annually, with 1,750 credits, two agents, two seats and 10 million characters. Growth is $75 per month, or $63 per month billed $750 annually, with 6,000 credits. Scale is $295 per month, or $246 per month billed $2,950 annually, with 35,000 credits.
Add ons are priced separately: extra AI credits at $10 per 1,000 per month, extra knowledge base characters at $2 per million, an extra AI agent at $3, an extra seat at $10, branding removal at $35 and a custom domain at $10 per month.