About Lightrun
Lightrun is an agentic platform that gives AI agents operational context so they can prevent and resolve failures across enterprise software, systems and business processes. It covers three areas: custom software, where agents work with live runtime context from running applications; enterprise systems such as SAP; and business processes such as customer operations, procurement and supply chain.
The product line includes Lightrun AI SRE, with a Slack integration, web app, conversational assistant, investigation engine for triage, root cause analysis and remediation suggestions, and GitHub and Bitbucket integrations. It also includes Lightrun Runtime Context, which lets engineers and AI agents investigate live systems without redeploying, using dynamic telemetry, multi instance debugging on Kubernetes and serverless, IDE plugins and MCP integration with AI coding assistants. Lightrun's forward deployed engineers tailor custom agents to a customer's stack, and approval gates, confidence thresholds, monitor mode and audit logs keep teams in control of agent actions.
It is aimed at SRE, support and platform engineering teams and larger enterprises. AI SRE has a free plan at $0 with a limited feature set. Pro and Enterprise plans for both AI SRE and Runtime Context are custom priced through sales, with enterprise options including SSO, SCIM, SAML, RBAC, PII redaction, on premises deployment and 24/7 support.