About Pega Systems
Pega is an enterprise software company whose Pega Platform is used to automate workflows, personalize customer engagement and modernize legacy systems. It positions the platform as a way to orchestrate AI agents, people and systems with governance, rules and compliance built in.
The site describes four paths for an organization: automating operations, serving customers, engaging customers and transforming legacy systems. Pega Blueprint is a tool for designing applications and workflows with AI, and the company says it can take legacy code to a cloud ready prototype. Its agents operate within business rules, with human oversight, and the platform is model agnostic, working with models such as Claude, GPT and Gemini across any cloud or data source. Pega says it has been named a Leader in the 2026 Gartner Magic Quadrant for BOAT platforms and in a Forrester evaluation of AI platforms.
It is intended for large enterprises, including banks, insurers and manufacturers, that run mission critical processes and need predictable and auditable AI behavior. Customer examples on the site include Wells Fargo, Cisco and Deutsche Bahn.
Pricing is not published on the site. Pega describes its offer as predictable outcomes and predictable costs, and visitors are directed to build a Blueprint or contact the company.