Soroco

Soroco builds Scout, a platform that records how work actually runs inside a company across both people and software agents, then uses that record to redesign processes. The premise is that process documentation describes how work was designed rather than how it is performed, and that the gap between the two is where cost, cycle time and failed automation live. Scout captures the activity that transaction logs miss: the clicks, keystrokes and copy and paste between systems, the second screen, the spreadsheet on the side and the workaround nobody wrote down. That observation feeds a work graph, generated by a foundation model the company calls TribeScope, which maps friction across teams, functions and geographies. From there the platform supports a continuous loop of planning, building and running. Teams can simulate the consequences of a proposed change against business goals before committing to it, detect operational gaps as they emerge rather than after the impact shows up in reporting, and ground agent development in real execution behavior instead of synthetic test cases. Because humans and agents are observed together rather than in separate tools, the platform can show where handoffs between them break down. The buyers are large enterprise operations and transformation groups, shared service centers and teams running agentic automation programs, typically in consumer goods, pharmaceuticals, banking, telecommunications and professional services. The company says a full operational picture takes two to four weeks to assemble. Soroco publishes no rate card. The pricing page on its site carries no plans or figures, and the only route to commercial terms is a booked demo. The company holds multiple patents covering the work graph approach and operates across the Americas, Europe, Asia Pacific and Latin America.