About Thoughtly
Thoughtly is a platform of AI agents that handle inbound lead follow up across voice, text message and email. Its agents respond to new leads within seconds, answer questions, qualify them and book meetings, then log every interaction to the customer's CRM so staff have full context when they step in.
It is built for revenue and operations teams that cannot reach every lead quickly enough, in areas such as mortgage, education and call center replacement. The agents learn from existing scripts, email outreach and recorded calls so conversations match the team's voice, and they can re engage leads who went quiet or stalled mid application. Every plan includes voice, SMS, email and workflows, with more than 200 integrations, a REST API, two way CRM sync with systems such as HubSpot and Salesforce, and support for more than 34 languages with voice cloning included.
Pricing is not published as dollar amounts. The Flex plan is for teams that build and run the product themselves and is reached through sales. Scale adds 100 or more concurrent calls, automated quality assurance and evaluations on every conversation, SOC 2 Type II reports, a dedicated customer success manager and a 99.9 percent uptime SLA, and is sold by quote. Enterprise covers regulated verticals and volumes above one million minutes per month, with bring your own model, HIPAA with a BAA, dedicated infrastructure, SSO and a named technical account manager.