Zigpoll

Zigpoll is a survey platform for collecting customer feedback at the moments that matter in an online store. Its core formats are post purchase surveys that ask why a customer bought at checkout, exit intent surveys that capture why a visitor is leaving, attribution surveys that identify which marketing channel drove each sale, and NPS surveys with the order attached. Responses are tied to the customer and order record, so answers can be segmented by product, channel and value rather than read as anonymous totals. It is built primarily for Shopify merchants and other ecommerce brands, and also serves SaaS companies and media publishers. AI analyzes open ended responses automatically and sorts write ins and follow ups by channel, branching and skip logic keep surveys short, and synthetic research generates simulated responses from a target audience before a survey goes live. An MCP server lets a team query survey data from Claude or ChatGPT. Zigpoll integrates with Shopify, Klaviyo, email and SMS platforms and more than 20 other tools, offers native iOS and Android SDKs, and provides white label options. Pricing is published monthly, with a stated 25 percent saving on annual billing. Lite is free with 50 responses, 100 emails, 5 SMS messages, 25 AI analysis credits and 100 synthetic answers a month. Standard is $29 per month for 200 responses, Premium is $49 for 350, Advanced is $99 for 600, Growth is $199 for 1,000 and Scale is $399 for 2,000 responses, each with rising email, SMS, AI credit and synthetic answer allowances. Premier is custom priced with unlimited responses, and Enterprise pricing is available on request. Every plan includes unlimited surveys and unlimited team members.