Clarion

Clarion is an AI front office for medical practices. It answers inbound calls, texts and messages around the clock, handles scheduling, rescheduling, refill requests and patient questions, and works directly inside the practice's existing EHR so that bookings and notes land in the right record without staff intervention. It is built for practices and clinic groups that want to cut hold times and administrative load without hiring. Referral processing sorts incoming faxes, extracts patient and insurance details, verifies benefits and starts outreach to book the appointment. Outbound engagement covers reminders, confirmations, rebooking after no shows and post visit follow ups by voice and SMS. Live dashboards show what patients are asking and how much the automation resolves. Integrations include Epic, athenahealth, eClinicalWorks, NextGen, ModMed and Healthie on the EHR side and RingCentral, Nextiva, Genesys and 8x8 on the phone side, and the company holds HITRUST, HIPAA and SOC 2 attestations. Pricing is resolution based rather than per seat or per minute: the practice pays only when Clarion handles a call end to end, and interactions handed to staff or left unresolved are not billed. No amounts are published, and prospects book a demo or request a live test call. Clarion describes itself as physician led, and it delivers implementation, custom training of the agents and ongoing tuning as part of the engagement rather than software alone.